Koza Home Cancellation Policy
We understand that travel plans may change. For this reason, we apply the following cancellation policy:
Free Cancellation: You can cancel up to 14 days before arrival without any charge.
Cancellation 14–7 Days Before Arrival: 50% of the total booking amount will be refunded.
Cancellation Less than 7 Days: No refund will be issued.
No-Show: The full booking amount will be charged.
Deposit: Any deposit will be refunded according to the terms outlined above.
Booking Platforms: For reservations made through Airbnb, Booking, etc., the cancellation policy of the respective platform at the time of booking applies.
Force Majeure: In cases of natural disasters or serious medical emergencies, the reservation may be reconsidered with appropriate documentation.
